Campnow

Email Templates Documentation

All Transactional Emails - Full Text & Preview

Project: Campnow-Node-Backend

Generated: May 2026

Total Templates: 18

Date/time format convention: All example timestamps in this document use YYYY-MM-DD HH:mm:ss UTC (ISO date, 24-hour time, UTC timezone). Production rendering uses toLocaleString("en-GB", { timeZone: "UTC" }).

Table of Contents

Welcome Email Subject: Welcome to Our Platform!
Password Reset Subject: Password Reset Request
Email Verification Subject: Email Verification
OTP (One-Time Password) Subject: Your One-Time Password (OTP)
Password Changed Subject: Your Password Has Been Changed
Account Deletion Confirmation Subject: Account Deletion Confirmation
Admin Welcome Subject: Welcome Admin Account
Campsite Owner Welcome Subject: Welcome to Campnow - Campsite Owner Portal
Campsite Login Credentials Subject: Your Campsite Login Credentials
Campsite Forgot Password Subject: Campsite Password Reset Request
Campsite Forgot Username Subject: Your Campsite Username
Campsite Username Changed Subject: Your Campsite Username Has Been Updated
Contact Form - Admin Notification Subject: New Contact Form Submission
Contact Us - Admin Notification Subject: New Contact Us Submission
Contact Us - Applicant Confirmation Subject: Thank you for reaching out!
Listing Application - Admin Notification Subject: New Listing Application
Listing Application - Applicant Confirmation Subject: Thank you for your application!
Test Email (Internal) Subject: Test Email

Template 01 / 18

Welcome Email

Subject	Welcome to Our Platform!
Recipient	Newly registered user
Trigger	User account creation
File	src/templates/welcome.ejs

Email Preview

Campnow

Welcome to Our Platform!

Hello [User Name],

Welcome to our platform! We're excited to have you on board.

Your account has been successfully created with the email: [user@example.com]

You can now log in and start exploring all the features we have to offer.

If you have any questions, feel free to contact our support team.

Best regards,
The Campnow Team

Template 02 / 18

Password Reset

Subject	Password Reset Request
Recipient	Registered user who requested password reset
Trigger	Forgot password request
File	src/templates/password-reset.ejs

Email Preview

Campnow

Password Reset Request

Hello [User Name],

We received a request to reset your password for your account.

Important: This password reset link will expire in [24] hour(s).

Click the button below to reset your password:

Reset Password

If you didn't request this password reset, please ignore this email.

Best regards,
The Campnow Team

Template 03 / 18

Email Verification

Subject	Email Verification
Recipient	User who registered and needs to verify email
Trigger	Account registration or email change
File	src/templates/emailVerification.ejs

Email Preview

Campnow

Email Verification

Hello [User Name],

Please verify your email address to activate your account.

Important: This verification link will expire in [24] hour(s).

Click the button below to verify your email:

Verify Email

If you didn't create an account, please ignore this email.

Best regards,
The Campnow Team

Template 04 / 18

OTP (One-Time Password)

Subject	Your One-Time Password (OTP)
Recipient	User or campsite owner requesting OTP
Trigger	OTP request (login verification, 2FA, campsite-specific OTP)
File	src/templates/otp.ejs
Note	Campsite details section (owner name, email, campsite name, username) appears only when campsite context is provided

Email Preview

Campnow

Your One-Time Password (OTP)

Hello [User Name],

Your One-Time Password (OTP) is:

4 8 2 9 1 7

Campsite Details

Owner Name	[Owner Full Name]
Owner Email	[owner@example.com]
Campsite Name	[Campsite Name]
Username	[campsite_username]

Important: This OTP will expire in [10] minute(s).

Please enter this OTP to complete your verification process.

If you didn't request this OTP, please ignore this email.

Best regards,
The Campnow Team

Template 05 / 18

Password Changed

Subject	Your Password Has Been Changed
Recipient	User whose password was changed
Trigger	Successful password change
File	src/templates/passwordChanged.ejs

Email Preview

Campnow

Your Password Has Been Changed

Hello [User Name],

Your password has been successfully changed.

Change Time: [2026-05-07 14:30:00]

For security reasons, make sure to use a strong and unique password.

Best regards,
The Campnow Team

Template 06 / 18

Account Deletion Confirmation

Subject	Account Deletion Confirmation
Recipient	User whose account was deleted
Trigger	Account deletion
File	src/templates/accountDeletion.ejs

Email Preview

Campnow

Account Deletion Confirmation

Hello [User Name],

Your account has been successfully deleted.

Deletion Date: [2026-05-07]

Best regards,
The Campnow Team

Template 07 / 18

Admin Welcome

Subject	Welcome Admin Account
Recipient	Newly created admin user
Trigger	Admin account creation by super-admin
File	src/templates/adminWelcome.ejs
Note	Signoff uses "The Campnow System Administrator" - intentional admin-persona distinction from the standard "The Campnow Team" used in all other templates.

Email Preview

Campnow

Welcome Admin Account

Hello [Admin Name],

Your admin account has been successfully created.

Temporary Password: [TempP@ss123]

Security Note: Please change your password after first login for security.

Please keep your login credentials secure and do not share them with anyone.

Best regards,
The Campnow System Administrator

Template 08 / 18

Campsite Owner Welcome

Subject	Welcome to Campnow - Campsite Owner Portal
Recipient	Newly created campsite owner
Trigger	Campsite owner account creation by admin
File	src/templates/campsiteOwnerWelcome.ejs
Note	Canonical role term is "Campsite Owner" throughout all owner-facing templates and the portal UI.

Email Preview

Campnow

Welcome to Campnow - Operator Portal

Hello [Owner Name],

Your campsite owner account has been created by our admin team. Once your first campsite is set up, you will receive login credentials by email.

Account Status: Your campsite login credentials will be sent to this email as soon as the admin creates your first campsite.

Best regards,
The Campnow Team

Template 09 / 18

Campsite Login Credentials

Subject	Your Campsite Login Credentials
Recipient	Campsite owner when a new campsite is created for them
Trigger	Admin creates a campsite and assigns it to an owner
File	src/templates/campsiteCredentials.ejs

Email Preview

Campnow

Your Campsite Login Credentials

Hello [Owner Name],

A new campsite has been created for you. Below are your login credentials for this campsite.

Campsite:	[Campsite Name]
Username:	[campsite_user]
Temporary Password:	[TempP@ss456]

Please log in and change your password as soon as possible.

Best regards,
The Campnow Team

Template 10 / 18

Campsite Forgot Password

Subject	Campsite Password Reset Request
Recipient	Campsite owner who requested password reset
Trigger	Campsite forgot password request
File	src/templates/campsiteForgotPassword.ejs

Email Preview

Campnow

Campsite Password Reset Request

Hello [Owner Name],

We received a request to reset the password for your campsite.

Campsite:

[Campsite Name]

Click the button below to reset your password:

This link will expire in [24] hour(s)

Reset Password

If you did not request this, please ignore this email.

Best regards,
The Campnow Team

Template 11 / 18

Campsite Forgot Username

Subject	Your Campsite Username
Recipient	Campsite owner who requested username reminder
Trigger	Campsite forgot username request
File	src/templates/campsiteForgotUsername.ejs

Email Preview

Campnow

Your Campsite Username

Hello [Owner Name],

Here is the username for your requested campsite.

Campsite:	[Campsite Name]
Username:	[campsite_user]

Best regards,
The Campnow Team

Template 12 / 18

Campsite Username Changed

Subject	Your Campsite Username Has Been Updated
Recipient	Campsite owner whose username was changed
Trigger	Admin updates campsite username
File	src/templates/campsiteUsernameChanged.ejs

Email Preview

Campnow

Your Campsite Username Has Been Updated

Hello [Owner Name],

The username for your campsite has been updated by the administrator.

Campsite:	[Campsite Name]
New Username:	[new_campsite_user]

Please use this new username the next time you log in.

Best regards,
The Campnow Team

Template 13 / 18

Contact Form - Admin Notification

Subject	New Contact Form Submission
Recipient	Admin / internal team
Trigger	User submits the contact form (legacy contactForm template)
File	src/templates/contactForm.ejs

Email Preview

Campnow

New Contact Form Submission

Name: [John Doe]

Email: [john@example.com]

Subject: [Booking Inquiry]

Message: [I would like to know more about...]

Submission Time: [2026-05-07 14:30:00]

Reply to Contact

Please respond to this inquiry as soon as possible.

Contact Form System

Template 14 / 18

Contact Us - Admin Notification

Subject	New Contact Us Submission
Recipient	Admin / internal team
Trigger	User submits the "Contact Us" form
File	src/templates/contactUsAdmin.ejs

Email Preview

Campnow

New Contact Us Submission

A new message has been submitted via the Contact Us form. Details are below:

Name: [John Doe]

Email: [john@example.com]

Subject: [Booking Inquiry]

Message: [I would like to know more about your campsites...]

Submitted At: [2026-05-07 14:30:00]

Best regards,
The Campnow Team

Template 15 / 18

Contact Us - Applicant Confirmation

Subject	Thank you for reaching out!
Recipient	User who submitted the "Contact Us" form
Trigger	User submits the "Contact Us" form
File	src/templates/contactUsApplicant.ejs

Email Preview

Campnow

Thank you for reaching out!

Hello [John Doe],

We have received your message regarding [Booking Inquiry]. Our team will review it and get back to you as soon as possible.

Your message:

[I would like to know more about your campsites...]

What happens next? We typically respond within 1-2 business days. Please check your inbox for a reply from our team.

If your matter is urgent, feel free to reply directly to this email.

Best regards,
The Campnow Team

Template 16 / 18

Listing Application - Admin Notification

Subject	New Listing Application
Recipient	Admin / internal team
Trigger	Someone submits a campsite listing application
File	src/templates/listingApplicationAdmin.ejs

Email Preview

Campnow

New Listing Application

A new campsite listing application has been submitted. Details are below:

Campsite Name: [Sonnenschein Camping]

Contact Name: [Maria Mustermann]

Email: [maria@camping.de]

Location: [Bavaria, Germany]

Website: [www.sonnenschein-camping.de]

Message: [We would like to list our campsite on Campnow...]

Submitted At: [2026-05-07 14:30:00]

Best regards,
The Campnow Team

Template 17 / 18

Listing Application - Applicant Confirmation

Subject	Thank you for your application!
Recipient	Person who submitted the listing application
Trigger	Campsite listing application submission
File	src/templates/listingApplicationApplicant.ejs

Email Preview

Campnow

Thank you for your application!

Hello [Maria Mustermann],

We have received your listing application for [Sonnenschein Camping]. Our team will review your request and get back to you shortly.

What happens next? Our team typically reviews applications within 2-3 business days. We will reach out to you at this email address once a decision has been made.

If you have any questions in the meantime, feel free to reply to this email.

Best regards,
The Campnow Team

Template 18 / 18

Test Email (Internal)

Subject	Test Email
Recipient	Admin / developer testing the email service
Trigger	Manual trigger via email service test endpoint
File	src/templates/test.ejs
Note	Internal use only - not sent to end users

Email Preview

Campnow

Test Email

Hello,

This is a test email to verify that the email service is working correctly.

Test Time: [2026-05-07 14:30:00]

Server: [smtp.example.com]

Test Passed

If you received this email, the email service is working properly.

Email Service Test